Terms and Conditions


These Terms and Conditions govern the use of the online store wellbeing.perger1757.com and the purchase of products offered by Perger 1757.
By placing an order through this website, the customer confirms acceptance of these Terms and Conditions.

Seller Information


Perger 1757 d.o.o.
Glavni trg 34
2380 Slovenj Gradec
Slovenia
Email: info@perger1757.si
Website: wellbeing.perger1757.com

Products


All products offered on this website are described as accurately as possible. Due to the handcrafted nature of our products, slight variations in appearance, color, scent, shape, or finish may occur and do not constitute defects.
Product availability is subject to stock and limited production capacity. Certain exclusive pieces may require personal confirmation before production.
We reserve the right to modify product details, pricing, and availability without prior notice.

Prices


All prices are listed in EUR and include applicable VAT unless otherwise stated.
Shipping costs are not included in the product price and are calculated separately at checkout.
For deliveries outside the European Union, additional customs duties, import taxes, or local charges may apply and are the responsibility of the customer.

Orders


The purchase contract is concluded when the customer receives an order confirmation by email.
We reserve the right to refuse or cancel an order in cases of incorrect pricing, product unavailability, suspected fraud, or other justified reasons.
If an order cannot be fulfilled, the customer will be informed as soon as possible and any payment received will be refunded.

Payment


We accept payment methods displayed during checkout.
Payment must be completed before the order is processed and dispatched.
All transactions are handled through secure payment providers.

Shipping and Delivery


Delivery times are estimated and may vary depending on destination, customs procedures, and seasonal production demands.
The Seller is not responsible for delays caused by shipping carriers, customs authorities, force majeure, or circumstances beyond our control.
Risk of loss or damage passes to the customer upon delivery of the goods.

Returns and Complaints


Customers have the right to withdraw from the purchase contract within 14 days of receiving the products, in accordance with our Returns and Complaints Policy.
Personalized products, custom-made goods, limited commissioned pieces, and exclusive handcrafted items produced in limited quantities may not be eligible for return.
For detailed information, please refer to our Returns and Complaints page.

Intellectual Property


Perger 1757® is a protected registered trademark. All trademarks, brand elements, product names, logos, designs, visual identities, and related intellectual property associated with Perger 1757 are legally protected.
Certain products, production methods, design elements, proprietary processes, and craftsmanship methods are additionally protected by patents, industrial design rights, trade secrets, and other forms of intellectual property protection where applicable.
All content on this website, including text, photography, product designs, branding, logos, packaging concepts, and visual materials, is the exclusive property of Perger 1757 and may not be copied, reproduced, distributed, modified, or used in any form without prior written permission.
Any unauthorized use, imitation, reproduction, or commercial exploitation of Perger 1757 intellectual property may result in legal action.

Liability


We strive to ensure that all information on this website is accurate and up to date. However, we do not guarantee complete accuracy at all times.
The Seller shall not be liable for indirect, incidental, or consequential damages resulting from the use of the website or purchased products, except where liability cannot be excluded by applicable law.

Governing Law


These Terms and Conditions are governed by the laws of the Republic of Slovenia and applicable European Union consumer protection legislation.
Any disputes shall be subject to the competent court in Slovenia, unless mandatory consumer protection regulations provide otherwise.

Contact


For any questions regarding these Terms and Conditions, please contact us at: info@perger1757.si